WHO WE ARE
Syscontel Technologies is an IT integrator specialized in the AVEVA PI System. Syscontel Technologies draws on extensive experience with AVEVA products, accumulated since 2006 by its founders and technical team, to provide architecture, solution design, development, deployment, and technical support services. It has served a variety of industries, showing customers how to leverage their PI infrastructure to gain deeper insight into their operations. Syscontel leverages its PI System expertise to build creative, data-driven solutions targeting core business challenges, enabling higher levels of operational efficiency.
Syscontel Technologies offers the experience and expertise organizations need to extract the maximum value from their PI System.
SOLUTIONS
Tailored IT strategies to solve business challenges and elevate your operations.
REAL-TIME DASHBOARDS
Syscontel Technologies makes real-time process data available to different levels of an organization using standard tools for data visualization and reporting, such as PI Vision, Power BI, ProcessBook, and Datalink.
The company focuses on developing practical solutions to extract useful information buried in raw data. By analyzing the needs of different audiences and how the information will help them make accurate, timely decisions, Syscontel implements calculations for data aggregation to remove unnecessary details that are not relevant to all users. High-level business information, calculated from process data through powerful aggregations performed by the calculation engines provided by the AVEVA PI System and Microsoft, is presented to directors and managers using BI components. This aggregation improves data presentation speed and reduces the computational burden on the system.
Operational, process, and equipment performance data are presented to operators and process engineers, allowing them to monitor plant performance in real time through a computer or mobile device.
BUSINESS INTELLIGENCE
Syscontel Technologies can deploy an infrastructure to support better business decision-making. By leveraging Microsoft business intelligence tools and select third-party components for data visualization, the company enables organizations to discover improvement opportunities hidden in the vast amounts of real-time data stored in their historian systems.
The tools implemented provide a wide range of functions, including analytics, data mining, complex event processing, business performance comparison, and predictive analysis.
For a successful BI project deployment, it is essential to ensure the high quality of the underlying data sources. Syscontel Technologies helps implement strategies for data cleansing and validation, ensuring a high level of adoption of BI reports and dashboards across the organization. Another critical aspect is the creation of a flexible data structure that allows comparisons between similar machines, process units, or plants. Underlying data must be well-structured and easily searchable.
Finally, calculation and aggregation results should be promptly available to users, regardless of the time range of the raw data used in those calculations. High-performance systems require that most task-intensive calculations and data aggregations are automatically computed and stored in the database, increasing responsiveness for report generation and dashboard visualization.
SYSTEM INTEGRATION
Syscontel Technologies provides architecture design for real-time data collection infrastructures optimized for the AVEVA PI System. The company integrates the PI System with other corporate systems according to industry best practices, ensuring high performance, scalability, and security.
Scalability is a key driver for effective system architecture. The goal is to ensure that the design aligns with the organization’s corporate roadmap and can accommodate future projects without requiring major changes. The architecture is intended to let business needs drive the system, rather than technology, avoiding disconnection between the delivered solution and actual user requirements. The design should support growth while maintaining strong system responsiveness to provide a positive user experience.
During the design process, Syscontel Technologies considers best practices for data collection and strategies for integration with LIMS (Laboratory Information Management Systems), ERP (Enterprise Resource Planning), CMMS (Computerized Maintenance Management Systems), forecasting systems, legacy systems, relational databases, web services, and specialized software tools such as Matlab or LabView.
ON-GOING SUPPORT
Vendor technical support is available to resolve technical issues and answer questions related to product usage. To complement the services provided by AVEVA PI System technical support, Syscontel Technologies offers on-site and remote premium maintenance services to help organizations effectively manage their systems. These services are tailored to specific customer needs on a regular basis to keep systems healthy. Some of the routine PI System maintenance tasks the company can perform include:
- Server health preventive checkups and corrective actions
- System performance analysis
- Detection and correction of automatic calculation errors
- Verification of problematic data sources
- Backup implementation and management
- On-site troubleshooting
- Other activities requiring advanced PI System expertise
More importantly, Syscontel Technologies implements or modifies displays, reports, and calculations requested by users, enabling organizations to better leverage their PI System. Depending on the client’s needs, a package of just a few hours per month from highly skilled professionals may be sufficient to satisfy all routine PI System maintenance requirements.
